Terms of engagement

These terms apply to design engagements between Umar Designer (“we”) and the client (“you”). They are written to be read, not to be survived. Where a signed proposal says something different, the proposal wins.

1 · Scope and price

Published prices are minimums, not estimates. After a scoping call you receive one fixed fee and fixed dates in writing. That number does not move unless the scope changes, and a scope change is only a scope change when both sides have agreed it in writing beforehand.

All prices exclude VAT. Businesses registered for VAT elsewhere in the EU are invoiced under the reverse-charge procedure (Art. 196 Directive 2006/112/EC); supply your VAT ID with the enquiry.

2 · Payment

50% on signature, 50% on hand-off, by bank transfer to an IBAN, payable within 14 days of invoice. Work begins on receipt of the first payment. Late payment carries statutory interest under Directive 2011/7/EU on combating late payment in commercial transactions.

3 · Revisions

Unlimited revisions within the agreed direction. Changing direction after week three moves the dates, and we will say so before it happens rather than after. Silence is not approval: a stage is approved when you say it is.

4 · Your obligations

We need content, access and decisions at the points named in the plan. Where a delay on your side pushes the schedule, the dates move by the same amount and the fee does not change. Delays beyond four consecutive weeks may require rescheduling into a later slot.

5 · Intellectual property

On final payment, all rights in the deliverables transfer to you — source files, tokens, front-end source and the decision log — worldwide and without time limit. Until final payment, we retain those rights. Third-party assets (typefaces, stock imagery, libraries) remain under their own licences, which are named in the hand-off; licence fees are yours unless the proposal says otherwise.

We retain the right to show the work in our portfolio and to describe our role in it. If an engagement is confidential, say so before it starts and it will not appear anywhere.

6 · Cancellation

Either side may cancel in writing with one week's notice. You pay for the weeks worked and receive everything produced up to that point, in its current state, with the rights described above.

7 · Accessibility and compliance

Everything we design and build targets WCAG 2.2 level AA and is documented per screen. Where we do not build the front-end, conformance of the shipped product depends on implementation and is your team's responsibility; we will review and report against the standard on request.

8 · Warranty and liability

We warrant that the work is original and that we are entitled to transfer it. We do not warrant any commercial outcome — figures published elsewhere on this site are measured results for those clients, not promises to you. Our total liability under an engagement is limited to the fees paid for it, except where liability cannot lawfully be limited, including for intent, gross negligence, or injury to life, body or health.

9 · Governing law

These terms are governed by the law of [jurisdiction — complete before launch], with exclusive jurisdiction in its courts for business-to-business disputes. Mandatory consumer protections, where they apply, are unaffected.